{"id":17010,"date":"2024-05-17T09:05:13","date_gmt":"2024-05-17T09:05:13","guid":{"rendered":"https:\/\/www.chochoindustry.com\/?post_type=jobpost&#038;p=17010"},"modified":"2024-05-17T09:05:13","modified_gmt":"2024-05-17T09:05:13","slug":"deputy-manager-qa-male-female","status":"publish","type":"jobpost","link":"https:\/\/www.chochoindustry.com\/en\/jobs\/deputy-manager-qa-male-female\/","title":{"rendered":"Deputy Manager (QA)-Male\/Female"},"content":{"rendered":"<p>Job Description:<\/p>\n<ul>\n<li>Ensure that all features and functionalities of the platform are running smoothly and meet set standards.<\/li>\n<li>Oversee the delivery of SLAs, ensuring promises to our customers are consistently met.<\/li>\n<li>Engage with various teams to review their workflows, aiming to predict and prevent potential bottlenecks or issues.<\/li>\n<li>Advocate for process improvements to minimize risks and optimize efficiency.<\/li>\n<li>Proactively identify gaps or issues causing SLA failures or user pain points.<\/li>\n<li>Spearhead initiatives to rectify these issues, ensuring a seamless experience for our users.<\/li>\n<li>Gather and analyze feedback from customers and internal teams about platform performance.<\/li>\n<li>Implement improvements based on feedback and ongoing quality assurance findings.<\/li>\n<li>Regularly report to the Head of Product on quality assurance metrics, findings, and improvement measures.<\/li>\n<li>Maintain comprehensive documentation on quality assurance processes, identified issues, and resolutions.<\/li>\n<\/ul>\n<p>Job Requirement:<\/p>\n<ul>\n<li>Bachelor\u2019s degree in Business, Information Technology, or a related field. Advanced degrees or certifications in Quality Assurance are a plus.<\/li>\n<li>Proven experience in quality assurance, preferably within the e-commerce or FMCG sector.<\/li>\n<li>Strong analytical and problem-solving skills.<\/li>\n<li>Ability to collaborate effectively with cross-functional teams.<\/li>\n<li>Comprehensive understanding of SLAs and their implications in a B2B e-commerce setting.<\/li>\n<li>Fluent in both Burmese and English.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Description: Ensure that all features and functionalities of the platform are running smoothly and meet set standards. Oversee the delivery of SLAs, ensuring promises to our customers are consistently met. Engage with various teams to review their workflows, aiming to predict and prevent potential bottlenecks or issues. Advocate for process improvements to minimize risks [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","jobpost_category":[],"jobpost_job_type":[36],"jobpost_location":[42],"_links":{"self":[{"href":"https:\/\/www.chochoindustry.com\/en\/wp-json\/wp\/v2\/jobpost\/17010"}],"collection":[{"href":"https:\/\/www.chochoindustry.com\/en\/wp-json\/wp\/v2\/jobpost"}],"about":[{"href":"https:\/\/www.chochoindustry.com\/en\/wp-json\/wp\/v2\/types\/jobpost"}],"author":[{"embeddable":true,"href":"https:\/\/www.chochoindustry.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chochoindustry.com\/en\/wp-json\/wp\/v2\/comments?post=17010"}],"wp:attachment":[{"href":"https:\/\/www.chochoindustry.com\/en\/wp-json\/wp\/v2\/media?parent=17010"}],"wp:term":[{"taxonomy":"jobpost_category","embeddable":true,"href":"https:\/\/www.chochoindustry.com\/en\/wp-json\/wp\/v2\/jobpost_category?post=17010"},{"taxonomy":"jobpost_job_type","embeddable":true,"href":"https:\/\/www.chochoindustry.com\/en\/wp-json\/wp\/v2\/jobpost_job_type?post=17010"},{"taxonomy":"jobpost_location","embeddable":true,"href":"https:\/\/www.chochoindustry.com\/en\/wp-json\/wp\/v2\/jobpost_location?post=17010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}